Tag: American Pest Control (page 1 of 2)

How We Communicate with Our Customers and Why It’s Different

In a world of technology, it is hard to find the right lines of communication to effectively reach our customers and deliver remarkable customer service. American Pest Control has taken extra steps to ensure our communication reaches each customer in the most effective way that suites their personal needs. Just like we feel that your pest control service should be tailored to you and your family’s needs, so should the way we communicate with you.


When you call the American Pest Control number you will reach one of our friendly, helpful and KNOWLEDGABLE Customer Service Representatives. What’s unique about our Customer Service Representatives at American Pest Control is that each one has obtained their Georgia Structural Pest Section Licenses which regulates pest management professionals and requires them to continue their pest control education to keep their licenses up to date. They have a great understanding of issues you are having and how to resolve those issues quickly. Once you have set up an appointment with our Customer Service Representatives, we send you an email to confirm your appointment. This email is a great security feature which will also include a picture of your technician, so you know exactly who to expect. The next communication you will receive will be from one of our Universal Technicians. They will greet you at your home ready to get to work. Once they have listened to your pest issues and concerns, they will start a service tailored to your specific needs. After the service, your technician will let you know what they found, how they will treat the issues and what you can expect in the next few weeks so that you can build a relationship based on communication and confidence in our services.


Our communication with you doesn’t stop once you become a customer, in fact we increase communication efforts to insure you are never left out of any part of the process. We communicate with you the way you prefer to be communicated with and tailor it to fit your lifestyle. We call, text, and/or email one week prior to your scheduled appointment to alert you to your upcoming service. If this time and date doesn’t work for you, you may call the office and have it quickly rescheduled. If we ever find any additional issues during your service, from an unwanted animal in the attic to a damaged water pipe under your home, we will work diligently to remedy the issue and get in touch with you immediately. Along with keeping you informed of services, we are always here to personally answer any questions that might arise and never make you go through automated voice services to get to a customer service representative. You can even email a photo of a pest to your customer service representative or bring a pest by any of our office locations for identification.

As you can see, our lines of communication are always open and working to keep you informed, up-to-date, and to build the trust required to give you a remarkable customer service experience. We are always working toward better communication with our customers so that they can rest assured that we are always protecting their most important investments.


We value your feedback! We’d love to hear if you’ve been pleased with your service or if you have had any concerns with your experience, so your technician may send you a review invitation after your service appointment. This review invitation makes it easy to leave a quick review on Google, Facebook, or Yelp.

If you would like to learn more about our services please contact your local representative or visit us at www.AmPest.com!

Study Confirms Cockroach Bait Alone Improves Asthma Outcomes

Cockroach Bait Alone Improves Asthma Outcomes, New Study Shows

Recently a study was published in The Journal of Allergy and Clinical Immunology  and found that by putting cockroach bait in homes, it reduced the amount of pests significantly and children had almost 50 fewer days with asthma symptoms a year.

The study followed 102 children with moderate to severe asthma living in the greater New Orleans area for a year. Most families (92%) had a household income of less than $25,000. In homes that were being treated with cockroach bait, technicians would visit every two to three months and place bait in the kitchen, living room and the child’s bedroom.

“Cockroach exposure is an important contributor to asthma disparities which, despite an overall trend for stabilization in prevalence, continues to rise among the poor,” said Felicia Rabito, PhD, Associate Professor of Epidemiology at Tulane School of Public Health and Tropical Medicine. “Identifying interventions that result in clinical benefits and that are affordable, and feasible for low-income families are urgently needed.”

Children in homes being treated had better health outcomes. On average, they had 47 fewer days with asthma symptoms over the course of a year. Conversely, children with a cockroach allergy in untreated homes were significantly more likely to miss school and have unscheduled emergency department visits.

American Pest Control offers treatment for roaches of different kinds, inside and outside your home. Contact American Pest Control to have a certified technician inspect your home for any infestations that could be detrimental to the health of you or your family.  To learn more, access the study “Single Component intervention for cockroach control reduces cockroach exposure and asthma morbidity in children.”

reference: http://www.pctonline.com/article/cockroach-bait-improves-asthma-outcomes/

Wildlife Facts Cont. P.2

american pest control

Common Wildlife In Georgia


Unfortunately, snakes are a vastly prevalent nuisance in Northeast Georgia. While it is smart to be weary of snakes if you are unfamiliar with them, there are far less venomous snakes than non-venomous in Georgia. If you find a snake on your property, ensure any pets stay away from it and call America Pest Control to send a wildlife removal specialist to your home. While snakes can be a problem if they take up residency within your home, they do keep away other pests like mice and rats.

Common Snake Species in Georgia

Venomous: Canebrake Rattlesnake, Pigmy Rattlesnake, Diamondback Rattlesnake, Copperhead, Cottonmouth (Water Moccasin), Elapidae (Coral Snake)

Non-venomous: Black Racer, Northern Water, Corn Snake, Eastern Garter, Eastern King, Black Rat, Milk Snake, Yellow Rat, Southern Ringneck



Fun fact: opossums are nomadic, solitary, and nocturnal animals. However, sometimes they will take up lodging in building structures. They are most commonly found in winter and early spring. They pose the threat of structural damage as well as seeking out food sources like trash and pet food.



Also nocturnal animals, armadillos may cause issues on your property because they burrow during the day, and they may do it right under your foundation! Armadillos typically grow to be 12-16 pounds and live up to 15 years!



The two most prevalent rat species that inhabit Georgia are the Roof Rat and the Norway Rat. Rats are a huge issue, primarily due to the various diseases they could be carrying: Rat-bite fever, Eosinophilic Meningitis, Murine Typhus, and Hantavirus Pulmonary Syndrome. Additionally, rats can cause serious issue with you home by chewing through wood and electrical wires. Rats are nocturnal rodents who colonize, so if you see one, you are likely to find more!

Wildlife Facts Cont. P.1

American Pest Control

Common Wildlife In Georgia


Believe it or not, the two most common types of  bats in Georgia are the Little Brown Bat and the Big Brown Bat. They are both insectivores (strict diet of insects) and actually help the environment by consuming large amounts of insects. They are protected by both state and federal laws, making it illegal to kill bats. When American Pest Control is called in for a bat problem, we use exclusion practices to eradicate the pests from your property and then ensure the bats cannot return.


Primarily found in the Northeast part of Georgia, raccoons are extremely intelligent and mischievous animals with the ability to climb trees and homes. They are often found in attics – usually looking for food and/or shelter. In springtime, female raccoons search for safe places to give birth and raise their young. This is a time to keep an eye out for extra raccoon damage. Raccoons will also cause damage to your pet food and garbage bins. Do not leave these unsecured outside.


The two most common squirrels in Northeast Georgia are the Eastern Gray Squirrel and the Southern Flying Squirrel. Squirrels usually take up lodging in attics and they may cause structural damage from droppings, chewing through wood, wires, and insulation. You can expect more squirrel activity in the fall and winter because of the cooler weather and in the spring during mating season.

Even more common pest to come…

Ant Facts: Visual Aid

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Interested in the article this visual is based off of, read it here.

Termite Facts: Visual Aid

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To read the original article this aid is based off of, head here!

Wildlife Facts

When it comes to pest control, nuisance wildlife can be some of the most tricky and frustrating to deal with. But, not impossible!

There are some specific tips we have listed below that you need to know about wildlife in the Northeast regions of Georgia to help you protect your family and property from wildlife and potential danger.

Unless you are confident in what you are doing, please do not try to make contact with potentially dangerous and harmful wildlife. Instead, contact American Pest Control’s professional wildlife removal specialists for assistance!

Important Wildlife Tips

  • An easy way to help prevent wildlife from taking up residency on your property or home is by eliminating any potential sources of food, water, or shelter. All kinds of wildlife are looking for these necessities at all times. By ensuring that food is properly stowed away and potential entry points are sealed off, you may precent wildlife from infesting your home!
  • Certain wildlife like bats, raccoons, and other mammals may cause harm to you and carry diseases like rabies that could effect your family or pets. If you notice that an animal is behaving abnormally, foaming at the mouth, or seemingly experiencing a state of delirium, we strongly advise you to stay away from them and make sure to keep your pets away from them as well.

If you suspect some wildlife on your property is effected by disease or is experiencing some form of stress, please contact American Pest Control’s professional wildlife management specialists and we will be glad to assistant you immediately. 

Most Common Wildlife In Georgia

  • Bats
  • Raccoons
  • Squirrels
  • Snakes
  • Opossums
  • Armadillos
  • Rats

Bed Bugs Facts

Bed Bugs have become a huge issue in the United States over the past 20 years. For many, you may go your entire life never having an issue with bed bugs. But American Pest Control knows that for those who have been affected, there are almost no worse infestations to endure than that of bed bugs.

We have observed an influx of bed bug infestations and continue to provide our pest control services in the Northeast regions of Georgia. Our bed bug treatment method is outlined on our main website.

Bed bugs are nocturnal, which is convenient for them since the time people spend in bed is most commonly during the night! They feed on blood and they leave behind irritated and itchy bite marks. They are typically around 3-5mm long with a flat, oval-shaped body. When they are hungry (unfed) they are a rusty brown color but grow in size and turn more red-brown after feeding. Bed bugs can reproduce rapidly.

Wherever there is a host for them to feed from, you can find bed bugs, literally. In homes, you can typically find them near pipes, seams of furniture, tags of mattresses and box springs, and in the cracks on the bed frame and head board. Where there are severe infestations, bed bugs are found in the seams of chairs, between couch cushions, in the folds of curtains, in drawer joints, under loose wall paper… the list goes on.

Bed bugs are attracted to heat and the carbon dioxide given off by potential feeding sources. The most common time they feed is between 1 and 4 AM. After feeding, they retreat to their hiding places to digest and usually feed every 5 to 10 days. Bed bugs are typically brought into a home by hitching a ride on suitcases, furniture, and clothing and disembarking once in the home.

More Pests To Watch Out For Part 2


Bees do a lot of good. They pollinate flowering plants, provide humans with delicious honey, and help regulate other inset pest species. However, they can certainly be a nuisance and even a medical concern because of their sting – so many people are allergic to it these days. Control should be taken ONLY in places where the bee problem needs immediate attention.

Carpenter Bees

They are mostly a bother because they like to nest in wood. They prefer dry, unpainted wood, but they will absolutely nest in any other type of wood if available. Carpenter bees look very similar to Bumble bees but the males do not have stingers. The appropriate pesticides can take care of an infestation.


Both a nuisance and a health risk, flies can carry disease-causing organisms. The first step to treating a fly infestation is identifying what kind of flies are present:

Fruit Flies

These flies like to lay their fruit on…? You guessed it! Fruit. These little tan to brownish to black colored bugs usually measure to be 1/8th of an inch long. They are also potential disease carriers and are attracted to fresh fruit, vegetables, and organic matter. If you removed their breeding site, you can essentially remove fruit flies. However, if they are coming in from an outside source, a small mesh screen or bait jar traps can be effective. If an infestation persists, pesticides and a professional should be considered.

House Flies

Also named for their common characteristics, house flies are mostly found inside and around homes. They are also risks for disease organisms. Grey in color with dark stripes on their back, house flies are attracted to smells, moist areas where they can lay eggs ans air currents from buildings. To properly deal with house flies, clean the areas most effected and apply the correct pesticide.

More Pests To Watch Out For Part 1


There’s a reason they are called SilverFISH and it is because these insects actually look like little fish with silvery scales all over. They grow up to be 1/2 to 3/4 of an inch long. You may have an infestation on your property if you see the following: feeding marks, yellow stains and black pepper-looking feces on wall paper, labels, and envelops. You may find silverfish anywhere in a commercial or residential building. Silverfish prefer warm and humid environments.


SpringTAILS are named after the little spring-like structure that allows them to literally SPRING and jump around. They are truly a nuisance, preferring high moisture locales, where they can eat decaying vegetation, bacteria, pollen, algae, etc. Constantly on the search for moisture, springtails are most commonly found in bathrooms, kitchens, and small dark spaces like potted plants and crawl spaces. Springtails are also found outdoors in damp places like mulch piles, leaf piles, and logs. An easy fix for a springtail infestation is drying out the areas affected. If the area cannot be dried out completely, a pesticide should be used.


If you are stung by a scorpion, seek medical attention immediately. Scorpions are a nuisance pest, they are generally 2 to 4 inches long, and have a stinger at the end of their tail-like structure. Scorpions are most commonly found in the Southwest some other Southern regions of the United Stats. They are predatory creatures and hunt their prey at night. During the day, they opt to hide under objects like rocks, logs, and debris or inside burrows and sandboxes. You may find a scorpion in your attic, bathroom, or in folded clothes and blankets. A scorpion infestation is generally tackled by removing the objects that they like to hide under, by drying out damp environments, and by cutting off their food source. If they are not eliminated, a pesticide may be applied.